Data Analyst | Business Intelligence Expert

"Without Data, you are just another person with an opinion" -- W. Edwards Demig

I'm Kassem Abu Khana, a data and technology specialist with over a decade of experience in data analytics, business intelligence, and IT systems management. I’ve worked across multiple industries—including humanitarian operations, telecom, and major sports events—building scalable solutions that transform data into powerful tools for decision-making and efficiency.
From 2014 to 2025, I worked with UNHCR Lebanon as a Senior Data Management Assistant, where I designed and implemented a local Power BI Reporting Server connected to live systems. This enabled centralized analytics for real-time operational visibility. I created tailored dashboards and reports using Power BI and Excel, supported data integrity through consistent backups, and led the development of a disaster recovery plan. My role extended to IT operations, where I handled Cisco VoIP systems, Linux file servers, and hardware troubleshooting.
In parallel, I’ve been part of the Beirut Marathon Association since 2016 as an Electronic Timing Coordinator. I manage the complete technical setup for race timing events, including the configuration of MyLaps timing systems, managing MSSQL databases, and generating final race results. My work ensures accurate timing and data handling across thousands of participants.
Previously, I worked as a PHP Web Developer at Diwanee Offshore, where I contributed to the development of the VIVA Bahrain Telecom web portal. I enhanced the site using JavaScript, jQuery, and Bootstrap, implemented a fully responsive layout, and ensured seamless user experiences across platforms.
I’m passionate about solving real-world problems with data, especially in complex and fast-paced environments like humanitarian relief and aviation. If you're interested in working together or learning more, feel free to reach out or browse my projects on this site.
 

United Nations High Commissioner of Refugees

Senior Data Management Assistant Managing, Maintaining and analyzing refugee data in South Lebanon

Learn More28/08/2014
 

Beirut Marathon Association

Electronic Timing Coordinator

Learn More01/08/2016
 

Diwanee Offsore

PHP Web Developer Working full-stack development on www.viva.com.bh

Learn More01/08/2013

After starting off in Computer Communication Engineering for 1.5 years, I pursued my passion for Computer Science and graduated with a BS degree in the field. Throughout my academic journey, I actively participated in various educational activities, including programming competitions such as AUST Local Competition, ACM LCPC, ACM ACPC, and IEEExtreme. Additionally, I was honored to be assigned as the IEEE student branch representative for AUST Saidon Campus, further contributing to the technical community. 

All Certificates are available in the download section

This comprehensive course is designed to equip you with the essential skills needed to excel as a Google Business Intelligence Analyst. From data collection and query writing to statistics, presentation skills, and leveraging Microsoft Office tools, you will gain a well-rounded understanding of business intelligence. Learn how to efficiently collect data, extract insights through query writing, analyze statistics, and present findings effectively. Enhance your Microsoft Office proficiency and create professional reports and visualizations. Finally, master the creation of dynamic dashboards using Google's business intelligence tools. Whether you're starting your career or seeking to enhance your skill set, this course will prepare you for success in the dynamic field of business intelligence

Credly Credential Badge​​​.
Completed the full Google Data Analytics Certification programs successfully gaining the practical knowledge of different aspects and technologies used during a data analysis project which includes.
Certificate provided through Coursera with following credentials: ​

Credly Credential Badge ​​​
Certificate of completion of Statistica Data Analysis using SAS provided through Udemy.
Certificate of gratitude provided by the Canadian Embassy for the participation in Humanitarian transfer program that was achieved in 2016.

Structured Query Language (SQL)

A total of 8 years working experience in 3 different SQL environments MySQL, Microsoft SQL Server and Google BigQuery.

Data Visualization

I received professional training in Tableau through Google's Data Analytics and Business Intelligence programs. Additionally, I have extensive practical experience in advanced data analysis with Microsoft Power BI.

R Programming Language

Trained on different aspects of R language using RStudio as a part of Google Data Analytics Course

PHP Programming

Gained good experience developing web applications using different PHP MVC frameworks such as CodeIgniter, Drupal and Laravel.

Linux

Very comfortable working with Linux environments as I've been using it for more than 10 years under a variety of distributions ( Ubuntu, Fedora, Mint and Slackware )

Microsoft Office

Well experienced in office software mainly evolved in Data Processing and visualization such as Excel, Access and Powerpoint

SAS

Gained basic skills in SAS language throughout a Udemy course on Statistical Data Analysis

MongoDB

Gained knowledge and experience in MongoDB and Non-relational database concepts throughout MongoDB Official MongoDB for Developers Course.

Lebanese Red Cross

Volunteer Medic Former Team Leader Former Center Vice President

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IEEE Lebanon

YP Lebanon Member Former YP Lebanon Secretary Former Campus Representative

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Freediving

AIDA 2 Licensed / Molchanovs Movement Member

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Music

I've been raised on music since I can remember, I have an interest in constantly learning new instruments and gaining new skills in different styles. I first started with the Trumpet which I learned and played for about 7 years, then moved to learn and play the guitar which I have been playing for the past 17 years and currently I'm trying to learn the Saxophone on my own.

Resume

University Degree

Canadian Certificate of Appreciation

Google Business Intelligence Certificate

Google Data Analytics Certificate

Statistical Data Analysis with SAS